About us

Support from people who get it. We provide mental health and wellbeing services and supports based on what matters to you.

We started Candella in 2018 when it was hard for people to find high-quality mental health support in the NDIS. Now we are one of the leading NDIS providers focused on mental health and psychosocial wellbeing in Melbourne.

The way we engage with our clients sets us apart. We call this The Candella Difference.  

The Candella Difference centres around our ability to:

  • Be person-centred:  We take a genuine interest in our clients – who they are, along with their values, goals and challenges.
  • Be relatable: We create connection wherever possible. This might be by matching supports and clients with a shared lived experience or interest, or simply by being genuine in our interactions.
  • Be respectful: We do not judge. We treat our clients with dignity and respect.  

Our goal is a world in which you have every opportunity to thrive. A world that fully and wholeheartedly includes and respects you. A world in which you are free to be your true self, with no fear of judgement or discrimination. A world that gives you the best possible support for your mental health, when and where you need it, so that even when things are tough you know you are never alone in your journey.”

— Aaron Ford, Founder & CEO

Our vision, mission and values

Our vision

Our vision is for all Australians to be able to access quality, stigma-free mental health services, supports and resources, where, when and how they need it, so that they can thrive in the way that suits them best.

Our mission

Our mission is to make access to mental health and psychosocial wellbeing services inclusive and achievable for all by increasing our reach and positively impacting as many people and communities as possible.

Our values


We care about people and their experiences. We embrace and celebrate diversity, prioritise inclusiveness and accessibility, and approach our clients as equals.


We make ourselves, each other and Candella ever more capable. We support our clients to build capability to safeguard their own mental health and wellbeing.


We do impactful things well. We strive to have a positive impact by making our services outcomes-focused and evidence-based.

Meet our CEO

CEO Aaron Ford video
Play Video about CEO Aaron Ford video

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